How do I get started?

  • Then check out this article for the next steps

How do I invite buyers?

  • Select a contact(s) from your Accounts page and click the Invite link.
  • This article provides more details

How do I know an item has been enabled?

  • If you see a red M icon next to the name of a wine, that means it's been enabled for the Marketplace

How do I know which pricing has been enabled?

  • If you see a red M icon next to the price, that means it's been enabled for the Marketplace

I'm an admin and do not receive email notifications for orders. 

  • Admins are not set up to automatically receive email notifications
  • This article can help you get set up

How can I see the Buyer's experience?

We provide a special URL that you can utilize to see the Buyer's version of the Marketplace with your data. This allows you to access the marketplace as a dummy demo user linked to your account. You can then see what your data will look like to the buyer.

  • Click on My Account, click on Manage on the left-side menu
  • Click on Marketplace Settings
  • Click Get Demo Login URL
  • Paste the URL into a private browser window/tab

How do I communicate with my Buyer about their order?

If you need to cancel an order request, click the Cancel This Request button. A note text box appears, and a button to Notify the Requester appears. 

We're developing additional ways to communicate easily with your buyer about their order request directly in Vinosmith. Please contact the buyer directly if there are changes or questions about an order request.

Can my Buyer see the items they have on allocation?

 On the Buyer's Trade Dashboard, allocations can be seen and added to the Marketplace shopping cart.

What does the inventory availability status mean?

  • In Stock / Available -- This means the inventory available is well above the indicated threshold
  • Limited Stock -- This means the inventory available is below the indicated threshold
  • Please Inquire -- This means there is no inventory and/or negative inventory available
  • This article can also provide more information

Does Vinosmith provide Bottle Shot Images?

If you use the Vinosmith Marketplace, we offer an additional service: We automatically acquire images for your wines at no cost. This article provides more information.

How much is the cost for my buyer?

Absolutely nothing! :)  They would need to be invited.  

Is this integrated with Vinopay?

The Marketplace & Vinopay are tied together. If you're enrolled in VinoPay, and your buyer has a Vinosmith Trade account, they can make payments and see their invoices through the Marketplace website.