The Sales Rep attached to the Account will automatically receive email notifications when an order is submitted to the Marketplace. However, Admins are not automatically set up to receive email notifications when an order enters the marketplace.

To enable notifications for Admins, please follow the steps below:

  • Click on My Account, click on Manage
  • Scroll down to Outbound Emails
    • If trade.orders haven't been activated, here's how to activate it:
      • Click on My Account, click on Manage
      • Scroll down to Outbound Emails, click Add
      • Next to Key, select trade.orders
      • Click Save
  • Click on trade.orders
  • In the Recipients box, add the appropriate admin email addresses