To Enable the "Do Not Ship" Feature (admin only):

  • Click on My Account
  • Click on Manage
  • Click on Edit
  • Scroll down to the Warehousing / Order Entry right above the Allocations section
  • In the  field, select one of the following:
    • Allow: A flag will surface to notify you that orders should not be shipped to this account
    • Block sales reps: Reps will not be able to submit any orders created for specific account(s) that have been flagged
    • Block all users: All users will not be able to submit any orders created for any accounts flagged for this feature
  • Click on Save Changes

To flag an Account as "Do Not Ship": 

  • Click on the Accounts tab
  • Select the Account you'd like to flag 
  • Click on Edit Account
  • Scroll to the General section, and uncheck the box next to Allow Orders?
    • Please note: Orders will be blocked from being submitted if one of the "block" options above has been chosen. 
  • Click Save