To enable the Credit Memo feature, please contact Vinosmith Support: help@vinosmith.com.
Vinosmith has basic support for creating Credit Memos in Vinosmith and applying them as virtual payments against Invoices.
Create a Credit Memo
You create a Credit Memo (CM) starting from a single Invoice. For example, you might need to create a CM because of a broken bottle received upon delivery.
- Navigate to the invoice details. Locate the More Actions drop-down and choose New Credit Memo
- On the following screen, enter the amount of the CM and a Note (this Note field is important; please see below).
- Create the CM; this CM is now linked to that Account. You can view the Account and in the top properties, there is a link to view the open credit balance.
Important: The Note field is where you enter the complete details on the reason for the CM. This is shown to the Account for payment information. For example, a verbose recommended value might be:
The credit of $10 for a bottle of broken Bishops Peak Pinot Noir 2015 (BPN2015) that was broken upon delivery on 3/21/2020
Note: Credit Memos are not emailed out of Vinosmith. Please use your preferred email to send your account the credit memo.
Apply a Credit Memo To An Invoice as a Payment
Once a CM has been created for an Invoice, you can apply it as a payment against any other Invoice for that same Account.
- Navigate to the new Invoice details. Locate the More Actions drop-down and choose Payments
- On the create payment screen, any Credit Memos with an active balance for that Account and Supplier are displayed in a drop-down list.
- Choose the Credit Memo from the dropdown and enter the dollar amount to apply (it does not have to be the full amount of the CM balance).
- Save the payment.